Contact information

Contact Information

We’re here to help.

At Asquith Mattresses, every mattress is made to order, so we aim to provide clear, helpful support before and after you purchase.

How to Contact Us

📧 Email
care@asquithmattresses.co.uk
We aim to respond to all enquiries within 1 working day.

Before You Contact Us

For the fastest answers, you may find what you’re looking for in the following pages:

  • Mattress Size Guide

  • Delivery Information

  • Warranty & Returns

  • FAQs

These pages cover sizing, firmness, delivery times, care guidance, and warranty details.

Order & Delivery Enquiries

When contacting us about an existing order, please include:

  • Your order number

  • The name used at checkout

  • A brief description of your query

This helps us resolve your enquiry quickly.

Made-to-Order Notice

Please note:

  • All mattresses are made to order

  • Dispatch is typically 7–10 working days

  • We are unable to make changes once production has begun

Faults or Delivery Issues

If your mattress arrives damaged or with a manufacturing fault, please contact us within 48 hours of delivery and include:

  • Clear photographs of the issue

  • Your order number

We will assess the issue promptly and advise on next steps.