Delivery Information
fast, transparent delivery
Your mattress is delivered with care — with clear timeframes, simple process, and no surprises.
Estimated Delivery Time
Standard delivery is typically 7–10 working days (UK mainland). Delivery timeframes can vary slightly depending on postcode access and courier scheduling. Please contact us for express delivery options.
Please ensure your contact details are correct at checkout so the courier can arrange delivery smoothly.
Delivery Process
Once your order is dispatched, our courier will contact you to confirm a delivery date. Please make sure someone is available to receive the mattress on the arranged day.
- Dispatch confirmation: You’ll receive an update once your order leaves our facility
- Courier scheduling: The courier will confirm delivery arrangements
- Delivery day: Please ensure safe access to the delivery address
Important Notes
- Check before accepting: Please inspect the item before you accept delivery. Once accepted, no claim can be made for delivery-related damage.
- Display images: Images are for display purposes only; colour and design may vary slightly between mattresses.
- Courier responsibility: We cannot be held responsible for late or part delivery as we outsource courier services. However, we will ensure any issues are rectified as soon as possible.
If you have any delivery concerns (access restrictions, difficult staircases, narrow doorways), please contact us prior to ordering so we can advise.
For delivery questions or order updates, contact our support team (care@asquithmattresses.co.uk) and include your order number for faster assistance.